DMCA & Copyright Policy

Last updated: September 22, 2026

troimarket is a marketplace for work people made themselves. Every seller confirms, each time they publish, that they own the work or have the rights to sell it. We respect the intellectual property rights of others and expect the same of everyone who sells here. In accordance with the Digital Millennium Copyright Act (DMCA), we respond promptly to claims that content on troimarket infringes a copyright.

Two ways to tell us

Report the listing. Every product, recipe and bundle page has a Report this listing link at the bottom. Pick “My work is being sold without my permission”, tell us where the original is, and leave an email if you want us to follow up. You do not need an account. We look at every report.

Send a DMCA notice. If you want the formal protection of the Act, send a written notice to the address below. A complete notice is acted on faster, because we do not have to come back to you for the missing parts.

Filing a DMCA takedown notice

A notice must include:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing, including the link to the listing on troimarket where it appears.
Your contact information: name, address, telephone number and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Where to send a notice

Notices and counter-notifications go to our copyright contact:

troimarket — Copyright
Email: support@troimarket.com

Please put “DMCA notice” in the subject line.

What happens next

We review the notice, usually within a few business days.
If it is complete and the claim is credible, the listing comes off sale. Its link says it has been removed, and it no longer appears anywhere on the marketplace.
We let the seller know which listing was removed and why, and pass along the notice so they can respond.
The removal counts as a strike against the seller’s account (see Repeat infringers).
We reply to the address on the notice to confirm what was done.

Counter-notification

If your listing was removed and you believe that was a mistake or a misidentification, you may send a counter-notification to the same address with:

Your physical or electronic signature.
Identification of the material that was removed, and the link where it appeared before it was removed.
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal court in your district (or, if you are outside the United States, any judicial district in which troimarket may be found), and that you will accept service of process from the person who sent the original notice.

We forward a valid counter-notification to the person who sent the original notice. Unless they tell us within 10 business days that they have filed a court action to restrain the seller, we may restore the listing between 10 and 14 business days after we receive the counter-notification.

Repeat infringers

Each listing removed for infringement is a strike against the seller who published it. Sellers with repeated strikes lose their account: it is suspended, every listing of theirs comes off sale, and they cannot sign in again. We may also suspend an account after a single case where the infringement is plain, such as selling someone else’s work unchanged.

False notices

Under section 512(f) of the DMCA, anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. Please only send a notice or a counter-notification if you are sure.

Contact

Send all DMCA notices, counter-notifications and copyright questions to support@troimarket.com. This is the same address used in our Terms of Service.